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Jewelry Care Guide
Preserve the brilliance of your heirloom
with these essential care tips.
Jewelry Care Guide
Preserve the brilliance of your heirloom
with these essential care tips.
Jewelry Care Basics
Avoid
Avoid harsh chemicals
Gently remove your jewelry before:
- Cleaning
- Gardening
- Swimming
- Using perfumes, lotions, or hair products.
Chemicals can dull gold and damage gemstones.
Protect
Remove Before High-Impact Activities
To protect your jewelry, remove your ring during high-impact or hands-on activities such as:
- Lifting heavy weights
- Rock climbing
- Sports
- Working with tools
Impact can chip gemstones or damage settings. Gold is a soft metal and may bend under pressure.
Safe Storage
Keep jewelry in a cool, dry place, preferably in individual pouches or soft-lined jewelry boxes to prevent scratching and tangling.
Separate Gemstones
Store different gemstones separately, as some, like diamonds, can scratch softer stones. Use compartmentalized jewelry organizers to keep pieces safe.
Inspect
Check your jewelry periodically for loose stones or weakened prongs. Gently tap the piece near your ear if you hear a rattling sound, take it to a professional jeweler for tightening and repairs.
Gentle Cleaning
Clean with a soft cloth and mild soap. Avoid harsh chemicals that can damage delicate metals.
Consider Jewelry Insurance
Protect your fine jewelry from loss, theft, or accidental damage by insuring it. Check with your insurer to see if your homeowner's or renter's policy provides coverage, or consider a specialized jewelry insurance provider.
Clean & Care Your Jewelry
Prepare a Soap Bath & Soak
Fill a small bowl with warm water and a few drops of mild dish soap to create a gentle cleaning solution suitable for most jewelry. Allow your piece to soak for 10–15 minutes, or longer if there is buildup beneath the stone.
Gently Brush Away Dirt
Using a soft-bristled brush, carefully clean beneath the stones and around any intricate details to remove buildup without damaging the setting.
Rinse and Dry Thoroughly
Rinse under clean water and pat dry with a soft, lint-free cloth to restore shine
Professional Care
Professional Cleaning & Maintenance
Consider having your jewelry professionally cleaned and inspected annually to maintain its brilliance and address any potential issues early.
ECJ Professional Cleaning & Stone Tightening (Free for Life)
We proudly provide lifetime professional cleaning + stone tightening for all ECJ pieces.
What’s included:
• Deep cleaning
• Stone tightening
• Prong inspection
• Polishing (light)
You only pay for shipping both ways.
We clean and return your jewelry within 3–5 business days after arrival.
Submit a Cleaning Request →
Resizing
If a ring becomes too loose or tight, have it resized by a professional jeweler to ensure a comfortable and secure fit.
CUSTOMER CARE
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