Our Custom Design Process 

We only work with clients remotely, please contact us via email: info@emiconner.com to share your inspiration photos, ideas, budget, stone preference, and timeline. Once we have a mutually agreed upon custom design, we will provide you with an estimate that is valid for 30 days from the date of the quote. After the 30-day time period, the estimate is subject to change.  

Once you agree with the estimate, we require the design fee to be paid in full prior to work beginning.  This fee is non-refundable and will NOT be applied toward the final purchase.
Our custom design fee start at $250-$2000 depends on the complexity of your dream design. This fee is to cover our time and labor cost to create a CAD (mock up) or wax carving design for you to review. This fee also includes the wax model for you to try on and review in person, before we cast the piece.  There is no limit of revision, we want make sure you are completely satisfy with the design.  

Once you reviewed the wax model of your dream design in person and confirm to moving forward, we require a 50% deposit to begin work and stone sourcing. 

From start to finish, our process is typically 4-8 weeks. Once complete, we’ll smail you to coordinate shipping and final payment. We ship via FedEx with insurance and the package will need to be signed for upon delviery.



"I had to get the band custom made to fit around my ring. The whole process was super professional. I allowed her to make any changes necessary to have the band fit my ring. Emi gained my full trust. I couldn't be any more happier with the outcome. I ended up getting 2 bands and they are beyond words perfect! They were very well packaged for shipping as well. Pictures don't do it justice."
- Yoselyn


"I wanted a mother's ring with my son's birthstone (Tourmaline) -- and it had to fit with my 10th anniversary ring. Emi did a brilliant job creating a one-of-a-kind ring that stacks on top of the other ring perfectly and it was affordable. The customer service was professional and terrific. I can't wait to buy more from her:)
- Kari