Frequently asked questions
How Do I Place An Order?
You can shop our product at our Etsy shop by clicking Here
Where do you source your Diamonds and gems?
Most of our diamonds are Canadian origin and they are conflict-free. Canadian diamonds are mined to the highest environmental standards in the world. We use natural gems unless otherwise noted in the item description. We try our best to source natural gems that are from reputable dealers who adhere to strict laws and regulations regarding what countries their gems are sourced.
What is your lead time?
What type of payment do you accept?
We offer payment plans from 2 to 5 installments. After the first payment, each payment will be $5 extra to cover extra fee. We will start process your order upon first payment. And we will ship your order out after your final payment has cleared or when your order is ready. * However, please be advised that these type of orders are non-refundable.
5.3%% tax will be added for VA residents only.
What are your shipping and handling policy?
Please read our Shipping Policy page
What is your return policy?
Please read our Return Policy page
Does your jewelry carry a warranty?
Yes. Please read our Product Warranty page